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David's input helped to develop Steve, enabled him to more effectively carry out the task whilst involving and considering the effect on all stakeholders, and do so in a structured manner.

David's personal qualities - being an excellent listener, empathic, approachable and a tough questioner (when required) - make him very easy to strike up a relationship with. He is very honest and direct and inspires trust.

To have external support coaching and guiding this process most certainly brings about clarity and has significant motivational impact on team members to strive for achieving results.

The police have delivered Professional Development Days for a number of years but this year we wanted something different from the norm; something more inspiring and innovative.